@YouTube I have problems with the app, since the last upgrade. With the video playback. Can you solve it please.
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We'd like to help. Are you using an Android or iOS? Also, have you noticed this happening across devices? Let us know we'll take a look.
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Replying to @TeamYouTube @YouTube
@TeamYouTube An Android. And There are different users who present the same problem. the video does not load or stop. Also, that this only happens since the last update. You can check the reviews in google play store. If you need more info, let me know.Thanks :)1 reply 0 retweets 0 likes -
Replying to @motdream
Thanks for the info. Have you tried uninstalling the app updates > restarting your device > reinstalling the app updates? Let us know if that helps.
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Replying to @TeamYouTube
@TeamYouTube Yes, I tried that and it does not help. Everything continues the same.And I thought the problem was maybe just my phone, but reviewing the reviews to several users the same thing happens to them.1 reply 0 retweets 0 likes -
Replying to @motdream @TeamYouTube
I write from Latin America, this is happening with several users here.
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Replying to @motdream
Thanks for the info! Could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
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Replying to @TeamYouTube
@TeamYouTube Thank you SO MUCH !!! So, for now I have to make the report ... and you will try to find a solution ? Because I have also presented problems with the transmission to my smart tv from the application.because of the update. Before everything was fine.1 reply 0 retweets 0 likes
@TeamYouTube so, yes?
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