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moomooApp's profile
moomoo
moomoo
moomoo
@moomooApp

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moomoo

@moomooApp

Start smart trading with free in-depth market data and a suite of analytical tools at your fingertips. Securities offered by Futu Inc. Member FINRA/SIPC.

Palo Alto, CA
moomoo.com
Joined August 2018

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    1. G‏ @plooneytunes 26 Jul 2019

      @moomooapp Trying to deposit $100 for the bonus, but transfer keeps failing. Never had a problem with the account and other brokerages.

      1 reply 0 retweets 0 likes
    2. moomoo‏ @moomooApp 26 Jul 2019
      Replying to @plooneytunes

      Hi, sorry for the trouble! Would you please send a message and your moomoo ID to cs@fututrade.com, our tech team will look into what might have happened. If you would send a feedback in our APP, that could help us to solve this problem faster. It’s in me-settings-about-feedback.

      1 reply 0 retweets 0 likes
    3. G‏ @plooneytunes 26 Jul 2019
      Replying to @moomooApp

      Just sent the information over via the feedback function, hopefully it can get solved soon so I can still be eligible for the bonus :-) Thanks!

      1 reply 0 retweets 0 likes
    4. moomoo‏ @moomooApp 28 Jul 2019
      Replying to @plooneytunes

      Thanks for the feedback. If you can unlink the bank, and link it again, you will be able to deposit! Again, sorry for the trouble, happy investing.

      1 reply 0 retweets 0 likes
    5. G‏ @plooneytunes 29 Jul 2019
      Replying to @moomooApp

      Thanks for getting back to me - tried unlinking, linking and depositing and the transfer still failed. Any other ideas as to what I could do?

      1 reply 0 retweets 0 likes
    6. moomoo‏ @moomooApp 29 Jul 2019
      Replying to @plooneytunes

      We will have an updated version around next week to fix this problem. It will still be in the promotion period. I will send you a message here when it’s available, very sorry for your trouble.

      1 reply 0 retweets 0 likes
    7. G‏ @plooneytunes 29 Jul 2019
      Replying to @moomooApp

      Sounds great, thank you very much :-)

      1 reply 0 retweets 1 like
    8. moomoo‏ @moomooApp 8 Aug 2019
      Replying to @plooneytunes

      Hi sorry for the delay, would you please try one more time to unlink the card and link again. Please let me know if it works this time. (And yes, you are eligible to get the deposit bonus stock if you initiate the deposit before August 17😉)

      2 replies 0 retweets 0 likes
    9. G‏ @plooneytunes 8 Aug 2019
      Replying to @moomooApp

      Failed again 😓

      1 reply 0 retweets 0 likes
      moomoo‏ @moomooApp 9 Aug 2019
      Replying to @plooneytunes

      So sorry to hear that. One quick question, have you updated the app to the latest version?

      12:27 AM - 9 Aug 2019
      1 reply 0 retweets 0 likes
        1. G‏ @plooneytunes 9 Aug 2019
          Replying to @moomooApp

          I did, I believe it was 2 days ago. Thank you for all your help, it’s ok!

          0 replies 0 retweets 0 likes
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