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  1. 13. pro 2019.

    expenses ( losses) in a number of ways.” Do the right thing please and help her at least get her claim granted so she can get some of her lost items again. - long time southwest customers (entire family); very disappointed in all of this

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  2. 13. pro 2019.

    Rules re: reimbursing passengers for lost luggage and has warned other airlines that their baggage reimbursement  policies appear to violate Federal regulations. “We have learned that a number of airlines have adopted policies that purport to limit reimbursement for such

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  3. 13. pro 2019.

    - According to Market    Watch, the Air Travel     Consumer Report     released by the     Transportation Dept. says      SW ranked 9th worst in      mishandled baggage. -The WDJ reported that the Dept. of Trans. fined Spirit Airlines $375,000   for violation of Federal

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  4. 13. pro 2019.

    Ticket agent; they didn’t have one in place on 5/20/19 according to agent -airlines are supposedly using the World Tracer comp. system;but that requires initiating a manual process,which has been a sticking point with baggage handlers unions, who say that isn’t in their contract

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  5. 13. pro 2019.

    they are also saying the   claim had to be post-   marked within 30 days   I challenge anyone to find   that anywhere on their   claim forms or lost luggage   information -the “ Tracer” system was   installed at the Denver   airport this past fall   according to Denver SW

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  6. 13. pro 2019.

    - claim specialist is    Tye- 404-600-6750x1014 -6:30am- 3:00pm EST - They have had my luggage    for 208 days -Southwest initial claim   made via email -followed by itemized, hard   copy claim on Southwest   forms -they are saying they sent   email to me but I don’t have

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  7. 6. lip 2019.
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  8. 3. lip 2019.

    3 pair gold earrings    1 diamond and gold     crucifix on twisted      silver/ gold chain    1 velvet pouch containing     sterling silver unique     “ door knocker “ design     necklace on silver chain

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  9. 3. lip 2019.

    Green striped - Apple power cords and    connectors (4) - several pairs pajamas -jewelry: in zippered suitcase pouch   Black mesh zippered   pouch- containing   4 pairs pearl earring studs    1 pair crystal rectangular     earrings    2 pair silver earrings

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  10. 3. lip 2019.

    -several pairs Lands End   corduroy slacks -one pair white slacks -one pair light gray slacks -blue and white sweater -beige and white cardigan -white zippered cardigan   sweater - navy blue slippers -  Timex Week-ender watch -3 watchbands: white,   pastel striped, navy/

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  11. 3. lip 2019.

    in suitcase zippered pouch ( right side of suitcase) with MY NAME on receipts Kindle -Almost full bottle Ralph Lauren “ Romance” perfume -Clear plastic bag on top with children’s drawings -pair of women’s black flat   shoes -pair of women’s white   leather tennis shoes

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  12. 3. lip 2019.
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  13. 3. lip 2019.

    Luggage info: Flight # 1408 Date: May 20,2019 Denver ( DEN) to Chicago (MDW) Incident Report # MDWWN02476670 Suitcase description: Blue/ grey hardcase Both Southwest & American paper tags attached Bagtag: 8526311956 PNR: P3P877 Identifiable contents: -Multiple paper receipts

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