Brent Simmons
Why did Sierra Mail create “Spam” and “Promotion” mailboxes for my IMAP account? It’s filtering some mail to those. I don’t want it to.
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@mjtsai Hi! We're going to turn it off for the time being, and it will return soon as an option. Custom message filters still supported *SH
Michael Tsai
DreamHost Care
@DreamHostCare Please turn off the spam filter, too. Or is there a way to do that with custom message filters?
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@mjtsai ...domains. Are you missing emails or are you seeing too much spam? *MT 2/2 -
@DreamHostCare Missing e-mails. Unfortunately, I can’t predict all the domains ahead of time. Can Message Filters override? - View other replies
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@mjtsai Well Vade is a learning system if its flagging emails it shouldn't you can whitelist the domain, but I think it would be... 1/3 - View other replies
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@DreamHostCare Or is it going to decline to forward some of the messages? - View other replies
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@mjtsai It looks like forwarding -only addresses will bypass Vade, but will still be filtered accordingly by the corresponding mail... 1/2 -
@DreamHostCare Great—thanks for the follow-up.
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@mjtsai Currently there is no way to turn off the spam filter, but you can still use the whitelist/blacklist option for specific... 1/2 - View other replies
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@DreamHostCare Plus another 171 in another account that should have been whitelisted. -
@mjtsai Can you send our support team a ticket here: https://panel.dreamhost.com/index.cgi?tree=support.msg& … so we can check what is going on with the whitelisting? *BD -
@DreamHostCare Done (#7481772).
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