Why did Sierra Mail create “Spam” and “Promotion” mailboxes for my IMAP account? It’s filtering some mail to those. I don’t want it to.
@brentsimmons There is also a Social mailbox. @DreamHost replied to my ticket and says there’s no way to turn it off. :(
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@mjtsai Hi! We're going to turn it off for the time being, and it will return soon as an option. Custom message filters still supported *SH - View other replies
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@DreamHostCare Please turn off the spam filter, too. Or is there a way to do that with custom message filters? - View other replies
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@mjtsai ...domains. Are you missing emails or are you seeing too much spam? *MT 2/2 -
@DreamHostCare Missing e-mails. Unfortunately, I can’t predict all the domains ahead of time. Can Message Filters override? - View other replies
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@mjtsai Well Vade is a learning system if its flagging emails it shouldn't you can whitelist the domain, but I think it would be... 1/3 - View other replies
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@DreamHostCare Or is it going to decline to forward some of the messages? - View other replies
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@mjtsai It looks like forwarding -only addresses will bypass Vade, but will still be filtered accordingly by the corresponding mail... 1/2 -
@DreamHostCare Great—thanks for the follow-up.
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@mjtsai@DreamHost Nuts! I really, really want to turn this off. It makes me have to do more work to go through my email. - View other replies
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@brentsimmons@DreamHost It’s really messing up my workflow and local filtering rules. -
@cleverdevil@mjtsai Thanks! Where do I go to change my settings? -
@brentsimmons@mjtsai no need, its off by default now. - View other replies
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@cleverdevil That is good to hear, but I’m continuing to get messages moved to the new Spam mailbox it created. - View other replies
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@mjtsai I believe that is as designed for the new improved spam filtering. There’s also a whitelist/blacklist you can use to help limit it. -
@cleverdevil So Social and Promotion are off now, but there is no way to turn off Spam? Whitelist seems very limited. - Show more
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@mjtsai@brentsimmons We got a little over-excited to roll out the new features. A way to turn this off coming soon! -
@dallas@brentsimmons That’s good to hear. Thanks. (BTW, hundreds of messages from whitelisted domain still going to Spam.)
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@mjtsai@brentsimmons@DreamHost there isn't (yet), but stay tuned!
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Brent Simmons
Michael Tsai
DreamHost Care
Jonathan LaCour
Dallas, California