Michael Tsai on Twitter: "@dafacto That I have seen. If one local cache file is missing, sometimes it gets stuck and the other messages are duplicated."

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Michael Tsai ‏@mjtsai Jun 13

@dafacto Sometimes it helps to rebuild Mail's database or to move the messages to keep out of a mailbox and then delete the whole mailbox.
1 like
Matt Henderson ‏@dafacto Jun 13

@mjtsai Rebuild the whole Mail database, or just the Trash?
Michael Tsai ‏@mjtsai Jun 13

@dafacto I guess you could try the trash first, but for this type of problem it seems like a full rebuild is usually necessary.
Matt Henderson ‏@dafacto Jun 14

@mjtsai I rebuilt the data, but am still having the problem. At some point, mail deleting stops working, and required a Mail restart.
Michael Tsai ‏@mjtsai Jun 14

@dafacto Is the problem deleting (moving message stop trash) or emptying the trash? Is there an error message?
Matt Henderson ‏@dafacto Jun 14

@mjtsai Moving them to the trash. It’s as if the delete key is dead (but control-click “delete” also does nothing.)
Michael Tsai ‏@mjtsai Jun 14

@dafacto What if you drag?
Matt Henderson ‏@dafacto Jun 15

@mjtsai Just confirmed — dragging is broken too (when this state occurs).
Michael Tsai ‏@mjtsai Jun 15

@dafacto I haven’t seen that (dead key/drag) before, only errors when moving.
Matt Henderson ‏@dafacto Jun 15

@mjtsai I just noticed that when this happens, the activity window shows no progress on the move of one or more messages.

‏@mjtsai

@dafacto That I have seen. If one local cache file is missing, sometimes it gets stuck and the other messages are duplicated.

6:46 AM - 15 Jun 2016

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