Sometimes a customer whose license code doesn’t work needs to be gently remind that they raged at you 3 years ago and demanded a refund…
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@danielpunkass Wow, your Contact Management System must be awesome!0 replies 0 retweets 0 likes -
@IainDelaney FogBugz does a decent job of surfacing old interactions as long as they used the same email address.0 replies 0 retweets 2 likes -
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@FogBugz On this subject: a stellar improvement would be a mechanism for linking multiple email accounts to the same person…0 replies 0 retweets 1 like
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Daniel Jalkut
Iain Delaney
FogBugz
Michael Tsai