Michael Tsai
Brian Webster
@mjtsai Apparently their email system is managed using Pony Express. :-\
Adobe says the 72 hours estimate to unsubscribe was to enter the request into their system. Then it takes 7 business days to be processed.
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@bwebster It has to do with the fact that the e-mails, though completely branded Adobe, are being sent by their partner marketing company.
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@mjtsai — I hate that excuse. It’s pure bullshit. Computers can remove you instantly from a database, there should be zero processing time -
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@mjtsai Hi Michael, please DM the email address you want unsubscribed. I'll take care of it! ^Bing -
@mjtsai In their defense, they’re probably using Adobe products, which explains the I give up
Simone Manganelli
rentzsch
Adobe Customer Care
Lex Friedman
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