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🧵: Productive Tension - Consistency vs. Change To succeed, ventures must rally others around a good story. But often that story turns out to be wrong, and leaders realize they need to change direction. #leadership #management #innovation

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How do you keep supporters on board when you inevitably change course?

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DON'T use narratives that are too specific or respond defensively when stakeholders react.

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DO craft broad narratives and respond with empathy.

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Learn more in Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs by Christopher B. Bingham and Rory M. McDonald! mitpress.mit.edu/books/producti

7:15 PM · Apr 23, 2022