Here's a link to the settlement agreement https://oag.dc.gov/sites/default/files/2019-08/Renewal-by-Anderson-Assurance-of-Voluntary-Compliance.pdf …
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The settlement comes out of the OAG's new civil rights division. https://oag.dc.gov/sites/default/files/2019-06/Civil-Rights-Brochure-Final.pdf …
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As a Ward 8 resident, I see this type of "lack of service in area" ALL THE TIME.
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