Morning Guys, we're online and ready to help with your queries. Tweet us or post to our #eir community https://community.eir.ie/
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Hi Gav, thanks for getting in touch and sorry to hear this. We haven't been made aware of any issues in regards to this area
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...I'd recommend contacting our technical support on 1890260260 or 1901 (free phone) or click here https://www.eir.ie/chatnow/
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...to chat with one of our agents and they will be able to troubleshoot the issue for you. -Shruthi
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