We'd like to help. Mind sharing screenshots and more info about the issue for us to look into it? Keep us posted.
@TeamYouTube Why do some videos have an actual thumbnail and some just have the default film strip icon? img[dot]youtube[dot]comvi/**insert video code here**/sddefault.jpg only pulls a correct thumbnail on some videos...
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Yeah, you can pull a 'custom' thumbnail for some videos and some videos just get this 'generic' logo.pic.twitter.com/evM7yxZ7wX
End of conversation
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