So good: 12 reasons to say "no" to new features in your product (by @destraynor) http://buff.ly/14R9Zbm
@scdaustin for people that are in our app every day, I can talk to many of them and get a pretty good idea of what is the biggest pain.
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@mijustin I wonder if there’s danger in absorbing too much qualitative feedback?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@mijustin Many users can’t accurately convey small (more passive) frustrations they have with products.Thanks. Twitter will use this to make your timeline better. UndoUndo
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