I have to keep reminding myself: users don't care about tools or features. They care about outcomes.
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Replying to @SweatingCommas
@SweatingCommas yes! I've seen that motivation come up over and over again. (or were you being sarcastic?) ;)1 reply 0 retweets 0 likes
Replying to @SweatingCommas
@SweatingCommas yes. Printable reports are often important to users: they want something they can bring to meetings and say "I did this!"
11:14 AM - 30 Apr 2013
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