Every X year old SaaS business to every 0 year old SaaS business: churn is "$'(#%ing awful. Invest in lowering it.
@brennandunn what do you mean by "segment feedback"? Are you segmenting by keyword, dropdown choice, other?
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@mijustin Just doing some plaintext parsing and manually assigning. See my last tweetThanks. Twitter will use this to make your timeline better. UndoUndo
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