How do you describe it when a customer needs to receive invoices and pays via check/push ACH (ie initiated on their end), rather than credit cards/your own pull ACH? Trying to find a 1-2 word phrase to describe this
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We call it “offline payments” internally but customers do not say that, it’s more robust like “send invoices to my accounts payable department that they can pay 30 days after with a check” and that doesn’t fit in a menu. We’ve tried “paper billing” but that implies mail
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W odpowiedzi do @mjwhansen
We just call them invoices. But I’ve learned invoices mean different things to different people and different parts of the world :)
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W odpowiedzi do @ericlbarnes
It gets tricky since everyone technically gets an invoice, it just might be paid prior to receipt via credit card...
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W odpowiedzi do @mjwhansen @ericlbarnes
Out of curiosity, what are some of the different definitions you’ve come across?
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W odpowiedzi do @mjwhansen
For me, I view invoices as before payment, then receipts as after the payment. But we have companies that want invoices even after paying with a credit card for their accounting departments.
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W odpowiedzi do @ericlbarnes @mjwhansen
Yeah I think EU folks generally use "invoice" to mean the thing we'd call a receipt, ish? Like they want one after payment is done
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W odpowiedzi do @tnorthcutt @ericlbarnes
ohhhhhhhh really? that's interesting we have mostly North America customers. I wonder if Canadians use invoice as Americans do or as Europeans do?
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W odpowiedzi do @mjwhansen @ericlbarnes
Someone put up the
@mijustin symbol, quick! Justin, do Canadians use "invoice" to mean a thing that comes before payment, or a thing that comes after?1 odpowiedź 0 podanych dalej 1 polubiony
Yeah, in Canada invoice is what you issue before payment. Receipt comes after. 

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