Argh. Ok. I'm in the market for a new customer support app (live chat + email). We're on Kayako right now and we've now had ~4 hours of downtime. Everyone seems to recommend HelpScout. Anything else I should look at? (I'm making a decision today)
Bento looks awesome, but it looks like you don’t have live chat as a feature? (With iOS app for agents?)
-
-
Yup! We do
And iOS/Android + Mac/Windows.
Personally, use the Slack Integration for myself. I just reply to all threads there.pic.twitter.com/6c4q9xdbrX
-
Another reason you might really enjoy us is that our Ruby gem is


(unlocks a lot of automation stuff).https://github.com/bentonow/bento-ruby-sdk …
Koniec rozmowy
Nowa rozmowa -
-
-
Here’s the page on live chat: https://bentonow.com/products/conversations … And yes, there’s an app for that.
-
All of our videos are broken atm because my player deleted them


Product not vaporware, promise haha.
Koniec rozmowy
Nowa rozmowa -
Wydaje się, że ładowanie zajmuje dużo czasu.
Twitter jest przeciążony lub wystąpił chwilowy problem. Spróbuj ponownie lub sprawdź status Twittera, aby uzyskać więcej informacji.
building
