Argh. Ok. I'm in the market for a new customer support app (live chat + email). We're on Kayako right now and we've now had ~4 hours of downtime. Everyone seems to recommend HelpScout. Anything else I should look at? (I'm making a decision today)
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Live chat (on mobile) is pretty important to us. (I like being able to answer customers really fast, even if I'm sitting on a ski lift!
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So I'm going to try @crisp_im next.pic.twitter.com/vWH0xsG4AJ
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Alright, I'm testing
@crisp_im out (live) on http://transistor.fm . Want to come chat with me and help me test it out? (Happy to answer your
podcasting questions as well
)pic.twitter.com/20GGNLz5oL
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We use
@helpscout and are very happy with it, just to throw another recommendation your way. -
I’m curious how you handle on boarding / drip emails? That’s the only thing that is keeping me in intercom.
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Fwiw I was on a team that moved from HS to inter com (intentional space there
) and I hated the change. So I also endorse HS
Dziękujemy. Twitter skorzysta z tych informacji, aby Twoja oś czasu bardziej Ci odpowiadała. CofnijCofnij
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We’ve used helpscput for years with
@kickofflabs and it works great.Dziękujemy. Twitter skorzysta z tych informacji, aby Twoja oś czasu bardziej Ci odpowiadała. CofnijCofnij
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Well
@HubSpot should do the trick. Even in the free plan it is really good.Dziękujemy. Twitter skorzysta z tych informacji, aby Twoja oś czasu bardziej Ci odpowiadała. CofnijCofnij
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Do give http://Helpwise.io a try. This link will help you compare Helpwise with HelpScout. https://helpwise.io/help-scout-alternative … Happy to arrange a quick demo :)
Dziękujemy. Twitter skorzysta z tych informacji, aby Twoja oś czasu bardziej Ci odpowiadała. CofnijCofnij
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Hey
@helpscout I was going to send@mijustin a referral so he could get a $50 credit, but I can't get the share URL! When I go to Share The Love in my top right drop down menu it shows me this pop up and sends me to a help article which doesn't tell me how to get my share URL.pic.twitter.com/Z0t3SVB3Mi
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Ah you're not seeing the "copy link" button on that screen (as shown in the screenshot here https://docs.helpscout.com/article/1158-referral-program … ) It may be being blocked on your end somehow - do you have content blockers installed, perhaps?
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Wydaje się, że ładowanie zajmuje dużo czasu.
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