Jackasses (like me) in the tech sector think we’re “super awesome entrepreneurs.” But we’re beniftting massively from open source and low fixed-costs. And, with our high profit margins, we also have the luxury of making a few mistakes! Brick-and-mortar businesses can’t.
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All of you startup folks saying “just let the free market work” love to ignore all the free open-source tech we get to use to run our businesses. (Not to mention the open protocols we depend on; many of which were funded by the government and academia)
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Arguably, if it weren’t for TCP/IP, HTTP, SMTP, etc being free (and open) protocols, web app profit margins would be as low as any other business. Our “rents” are low because we get a lot for free. If restaurants didn’t have to pay their rent, they’d have good margins too!
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W odpowiedzi do @mijustin
I agree with your statements here, but I don’t understand the comparison to the open web, open standards, and open source. I don’t think what GrubHub is doing would in any way be solved by the restaurant industry using open source.
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Now, if restaurants managed their own online presences & used open standards to put their menus & contact info on their own websites so that other services could scrape that & make it available for customers to easily contact the restaurant & place orders, I’m on board with that.
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But that would be freeing to the industry and detrimental to GrubHub’s business. Many restaurant owners/managers are not very tech savvy. They need to pay someone to manage this stuff for them.
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W odpowiedzi do @ramsey
I’ve been building sites for local shops for free on Carrd. It’s all most shops need, and we typically only need to update them 1-2 times per year. It’s saved them thousands of dollars.
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That’s good. The problem is that customers tend to gravitate toward marketplaces that give the illusion of choice. We go to Amazon because they will have countless options for anything we need. We go to GH because they have all the restaurants. So individual sites only go so far.
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What’s required, I think, is a tech company willing to build and maintain a platform for small businesses to sell cooperatively online. GrubHub but owned by the restaurants with the tech company just getting a simple fee from each rather than a cut of every order.
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It could be a great business but venture capitalists would hate it. It has a finite ceiling. A really high one. But finite. Won’t be a unicorn. So nobody will build it.
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There are good actors here.
Square is actually fairly affordable, and has built-in delivery tech.
@GravityPymts has also been good for small business.
Wydaje się, że ładowanie zajmuje dużo czasu.
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