There's lots @square could be doing to help retailers right now:
Mobile checkout requires SEVENTEEN different fields
"Save information for faster checkout" is broken
No support for ApplePay
There should be a "Starbucks-style" mobile app that allows you to pay + tiphttps://twitter.com/lizthegrey/status/1238639972590202881 …
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Lots of retailers (who use
@square) are trying to set up online stores right now. To connect a custom domain costs a minimum of $84 / year or $11 / month. They say they'll refund "March payments," but why not just make this free? Retailers are already facing a steep curve.pic.twitter.com/CTUs8XGK3N
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This is what mobile checkout currently looks like on
@Square. - Over 17 fields to fill out (most are required) - Four different confirmation steps you have to step through I know Square wants to support retailers during the crisis: this really needs to be streamlined.pic.twitter.com/2ODZmPViDo
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I realize I might sound harsh, but in the past week I've tried helping 5+ local retailers move their business online, and each of these items is another piece that discourages store owners and makes them want to quit. Fixing the checkout UI + free domain connection feels doable.
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I'm especially frustrated because I'm seeing what small shops are up against. I'm technical, and I can barely figure out how to get these ecommerce platforms working (while keeping it affordable). Any help tech giants provide can give small biz a better chance of surviving.
pic.twitter.com/ESNZj0geaR
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These Main Street shops saw their businesses destroyed, almost overnight. If we can do anything to make their lives easier + better, we should! (Isn’t that the primary mandate of UX?)pic.twitter.com/h7d01Is1HV
Wydaje się, że ładowanie zajmuje dużo czasu.
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