There's lots @square could be doing to help retailers right now:
Mobile checkout requires SEVENTEEN different fields
"Save information for faster checkout" is broken
No support for ApplePay
There should be a "Starbucks-style" mobile app that allows you to pay + tiphttps://twitter.com/lizthegrey/status/1238639972590202881 …
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This is what mobile checkout currently looks like on
@Square. - Over 17 fields to fill out (most are required) - Four different confirmation steps you have to step through I know Square wants to support retailers during the crisis: this really needs to be streamlined.pic.twitter.com/2ODZmPViDo
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I realize I might sound harsh, but in the past week I've tried helping 5+ local retailers move their business online, and each of these items is another piece that discourages store owners and makes them want to quit. Fixing the checkout UI + free domain connection feels doable.
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I'm especially frustrated because I'm seeing what small shops are up against. I'm technical, and I can barely figure out how to get these ecommerce platforms working (while keeping it affordable). Any help tech giants provide can give small biz a better chance of surviving.
pic.twitter.com/ESNZj0geaR
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These Main Street shops saw their businesses destroyed, almost overnight. If we can do anything to make their lives easier + better, we should! (Isn’t that the primary mandate of UX?)pic.twitter.com/h7d01Is1HV
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Didn't they already offer a ton of courtesies to help people out? Kind of tired of this "nothing's ever good enough" attitude of calling out businesses that have already made positive steps to help out when they have no obligation to do so. Custom domain isn't a requirement.
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In the past week I’ve tried to help 5+ local retailers create an online store. They’re already hemorrhaging cash. They *already* pay Square 2.75% per swipe or 3.75% plus 15 cents for manually typed transactions. I think offering free custom domains is the last they could do.
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Wydaje się, że ładowanie zajmuje dużo czasu.
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