Want to know how to stand out in 2019?
Don't use chatbots.
People are continuously surprised that I personally answer live chats on @TransistorFM, and replies to my email newsletter.pic.twitter.com/LEBIzk6wKi
Możesz dodawać lokalizację do Twoich Tweetów, jak miasto czy konkretne miejsce, z sieci lub innych aplikacji. W każdej chwili możesz usunąć historię lokalizacji swoich Tweetów. Dowiedz się więcej
When you've launched a new product, your advantage is in delighting people when they show up. The easiest "no code" way to do that is by answering their questions as fast as you can.pic.twitter.com/apG5rHZKXy
That aspirational "self-serve app" where customers sign up and never need help is mostly a myth. People want "Software as a Service" (with a heavy emphasis on the "Service" part).
Interactions like these are why I think @TransistorFM will invest in customer support for our first hire.
Customer support is marketing + sales + retention + a feature all in one.pic.twitter.com/Piiqpz6lCS
When's the last time you heard someone say "I had a delightful conversation with a chatbot?" Even when they're "done well," chatbots don't generate word of mouth for your product (which is what you want, especially early on).
so true, I often get weird questions on my live chat for my product, people are trying to ask weird stuff to ensure I'm not a bot :)
That's a great tip! I always mess around with bots by asking "do you love me" lol BTW what services are you using for your live chat support? I assume you can access it on your phone?
Yup! @kayako has a mobile app I use as well. 
Test. Will see if this twitter account is real or bot...
Twitter jest przeciążony lub wystąpił chwilowy problem. Spróbuj ponownie lub sprawdź status Twittera, aby uzyskać więcej informacji.