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MidlandHeartHelp
@MidHeartHelp
We're the
@MidlandHeart
customer hub. If you've got a question about your home drop us a message. This account is managed 10am-4pm, Monday-Friday.
Birmingham, Englandmidlandheart.org.ukJoined July 2015
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639 Followers

MidlandHeartHelp’s Tweets

MidlandHeartHelp
@MidHeartHelp
Looking at credit and all the jargon that comes with it can be complicated! So, because we're looking at all things "money" this week, we've tried to bust some of the phrases to help you make more informed decisions. #Take5 and have a read ➡️ bit.ly/3Ux9ORN
Graphic shows purple hands holding a purple heart and inside the heart is a piggy bank with a pound coin in it
MidlandHeartHelp
@MidHeartHelp
We've been made aware of a #scam where customers are receiving phone calls from people claiming to be from a housing association or local council, asking for details about outstanding repairs. Remember, if anything feels suspicious please hang up and phone us on 0345 60 20 540.
Image shows a woman holding a phone. On the screen it says "Incoming call unknown" and the woman's hand is raised in a "stop" sign next to the phone
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MidlandHeartHelp
@MidHeartHelp
It looks like we're due for another snap of cold weather this week, with a yellow weather warning across the UK ❄️ It's a good idea to prepare for cold weather to avoid any problems. Check out our Winter Planning pages for all the info you need 👉 bit.ly/3P9ikVs
Image shows a hand changing the thermostat on a radiator
MidlandHeartHelp
@MidHeartHelp
Towards the end of 2022, we held an engagement day at Hailes Park Close, one of our communities in Wolverhampton, to check in on some of the improvements we've been making to our communal areas. Find out what changes we've been making here: bit.ly/3W5G8eM
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MidlandHeartHelp
@MidHeartHelp
Our Customer Scrutiny Team are hosting their first live session of the year today on Microsoft Teams! Use the link below to drop in anytime from 3-4pm and share your experiences or ask any questions you have about our services. Join in here: bit.ly/ScrutinyQandA
Graphic shows two cartoon people talking, and reads "Join our customer scrutiny team for an informal Q&A session"
MidlandHeartHelp
@MidHeartHelp
Lots of us are trying to reduce our energy bills at the moment, which is why we're hosting free drop-in sessions with our energy experts to give you some tips on how to save energy and answer any questions you have. The next session is Friday 13th Jan ➡️ bit.ly/3TfIQgH
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MidlandHeartHelp
@MidHeartHelp
Don't forget, our Customer Hub and offices close for Christmas this afternoon at 4pm. We'll be reopening on Tuesday 3rd January 2023. To report emergencies during this time please call 0345 60 20 540. Find other important emergency contacts here: bit.ly/3yaVdTM
Image shows a graphic reading "Dates for your diary", Friday 23rd December - closed from 4pm, Saturday 24th December until Monday 2nd January - closed, Tuesday 3rd January, open as usual. If you need to report an emergency during this time call 0345 60 20 540
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MidlandHeartHelp Retweeted
Electrical Safety First
@ElecSafetyFirst
Are you using an electric heater this winter? While these devices are not inherently dangerous, they can cause devastating fires if they are not used with care. It's vital you stay safe this Christmas and follow our safety tips on our website below 👇
electricalsafetyfirst.org.uk
Portable Heaters: Halogen, Fan & Oil Filled Radiators | Electrical Safety First
Whether you’re using a halogen heater, fan heater or oil filled radiator, during the cold winter months, a portable heater can be a lifesaver. Stay warm safely this Winter with these simple tips!
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MidlandHeartHelp
@MidHeartHelp
Over the festive period, we often (over!) indulge in food and drink - which can lead to a lot of waste. This year, we've pulled together some tips to help you make your food go further - and save you some money in the long run! Have a read here: bit.ly/3Pua8j3
Image shows a white bowl filled with food scraps like egg shells, apple cores, stale bread and tea bags
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MidlandHeartHelp
@MidHeartHelp
Our Customer Hub and offices will be closed over Christmas, from Saturday 24th December, reopening on Tuesday 3rd January. You can still report emergencies during this time, by phoning 0345 60 20 540. Find other important emergency contacts here: bit.ly/3yaVdTM
Image shows a graphic reading "Dates for your diary", Friday 23rd December - closed from 4pm, Saturday 24th December until Monday 2nd January - closed, Tuesday 3rd January, open as usual. If you need to report an emergency during this time call 0345 60 20 540
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