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my sense is their policy is to say no to everyone’s first request. a lot of the time you just have to respond again with screenshots of maps and times and shit, even if not relevant.
I am on round 4 of emailing and not getting ANYWHERE, truly unprecedented unfortunately
they asked me for what time I got out, I said 7:20ish, their receipt says 8:17 and they did nothing about the obvious discrepancy!
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