My @GetSpectrum Nightmare
Livestreams were kind of slow, so I upgraded my service in May via the website
They mail me new modem, I install it myself, easy as pie
Internet down all day yesterday
Last evening modem reconnects to internet ostensibly but cannot get online
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She is not allowed to tell me what the number of Account B is, which I need for login, but if I tell her she will tell me if I got it right. i do not know my safety code, as that too is generated by Spectrum and can be found within this mysterious account B.
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I call back and the very helpful internet department activates my modem and associates it with Account A again. I have no way of accessing Account B to pay it even if I wanted to. Currently waiting for supervisor to call back.
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I have paid $160 to account A for previous 2 months. Will be eager to hear what he says.
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called on hold with them now
@GetSpectrum already lied to me twice, let's see what happensShow this thread -
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