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@onemedical Is your video app down? Or are the time estimates just wrong? Initial estimate is 5 mins to connect... after 10 mins I am told someone is reviewing my chart, & should be with me in 1 min. & then nothing happens. 1 min stretches to 10+ mins (twice now), and I hang up
Again, I'm very sorry about the inconvenience. If you're continuing to run into issues, give us a call and we can help you out.
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