@michael_nielsen @jerrykuch Yes, and "we value your time" means "we don't value your time."
Rule of thumb: when a company says "We're making changes to serve you better" it means things are about to get worse. Anti-marketing.
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@michael_nielsen@jerrykuch And "We are experiencing abnormally high call volumes" means "We underprovisioned our call center." - 2 more replies
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@michael_nielsen “We’ve found that customers prefer…” = “Actually you’ll hate this, but it improves our margins.”Thanks. Twitter will use this to make your timeline better. UndoUndo
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@michael_nielsen@raganwald “How To Serve Man”Thanks. Twitter will use this to make your timeline better. UndoUndo
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