I often find myself torn between “Wow large organizations are astoundingly incompetent” and “On the other hand, logistics underlies basically everything around me.”https://twitter.com/SwiftOnSecurity/status/1080637153539952647 …
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When I think about places/organizations such as airports and universities, I'm astounded at the number of people with highly specialized functions who need to work so precisely together to make it all work and not fall apart. And yet, yes, there is astounding inefficiency too.
Yep. I often think about this when technical people complain about meetings. I do think better meetings are often possible, but it's subtle what they're about: achieving co-ordination, common knowledge, uncovering what the group doesn't know it doesn't know, etc.
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Many of these seem like processes which are inherently inefficient.
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Sunstein and Hastie have a nice accessible book (a few years old now) summarizing empirical research on making groups smarter. (https://www.amazon.com/Wiser-Getting-Beyond-Groupthink-Smarter/dp/1422122999/ref=sr_1_1?ie=UTF8&qid=1546560021&sr=8-1&keywords=wiser …)
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Outsiders tend to find film sets to be highly inefficient (why so many names in the end credits?!) but they are trading off inefficiency in one dimension for efficiency in another dimension, usually total days of shooting since lead actor salary/availability is top constraint.
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This is my experience with management meetings - spend days prepping for a two hour meeting, but when the CEO/COO/CFO together cost 100x what you do...
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