These can be consistent, if you believe basic human decency sometimes means performing emotional labor.
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(This is one of those times I hate Twitter's interface -- I keep having this exact same exchange many times, but I can't add a clarification to the OP!)
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Looking through the other replies, I agree with the power imbalance (especially threatened loss of driving privileges for low average star ratings) and frequency comments. It is asking more of the drivers, on average, though not in every case.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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