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micahwhipple's profile
Micah Whipple
Micah Whipple
Micah Whipple
@micahwhipple

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Micah Whipple

@micahwhipple

Director of Communications @inxile_ent. Previously Blizzard and NCSOFT.

Orange County, CA
Joined June 2009

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    1. Micah Whipple‏ @micahwhipple 9 Jan 2016

      .@XboxSupport Been battling audio stutter/breakup in @witchergame since launch. Resolved it by disabling Kinect. Known issue/solution?

      1 reply 0 retweets 0 likes
    2. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
      Replying to @micahwhipple

      @micahwhipple That's strange. Are you able to test a friend's Kinect sensor with your console & try to play Witcher again? ^JP

      1 reply 0 retweets 0 likes
    3. Micah Whipple‏ @micahwhipple 9 Jan 2016
      Replying to @XboxSupport

      @XboxSupport Not easily. It otherwise works fine though.

      1 reply 0 retweets 0 likes
    4. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
      Replying to @micahwhipple

      @micahwhipple Is this console enrolled in the Preview Program? http://xbx.lv/O6WGAM  ^JP

      1 reply 0 retweets 0 likes
    5. Micah Whipple‏ @micahwhipple 9 Jan 2016
      Replying to @XboxSupport

      @XboxSupport Nope! Also it's been a problem since (I believe) release. I've seen plenty of other complaints online of the same.

      1 reply 0 retweets 0 likes
    6. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
      Replying to @micahwhipple

      @micahwhipple So this is only w/Witcher? Let's remove the profile http://xbx.lv/1kQseEQ  then http://xbx.lv/19Pxh2o  & try again. ^JP

      1 reply 0 retweets 0 likes
    7. Micah Whipple‏ @micahwhipple 9 Jan 2016
      Replying to @XboxSupport

      @XboxSupport Yup! Just W3. Have definitely had to login again/had a full power cycle since July. Quite a few system updates since release.

      2 replies 0 retweets 0 likes
    8. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
      Replying to @micahwhipple

      @micahwhipple To make sure we understand this problem only occurs if you have the Kinect connected to the console? 1/2 ^RB

      1 reply 0 retweets 0 likes
    9. Micah Whipple‏ @micahwhipple 9 Jan 2016
      Replying to @XboxSupport

      @XboxSupport It only happens while the Kinect is enabled. Disabling it through settings resolves the issue.

      1 reply 0 retweets 0 likes
    10. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
      Replying to @micahwhipple

      @micahwhipple Thanks. :) Is the console well-ventilated: http://xbx.lv/1gfn627  and plugged directly into the wall? ^JP

      1 reply 0 retweets 0 likes
      Micah Whipple‏ @micahwhipple 9 Jan 2016
      Replying to @XboxSupport

      @XboxSupport Yup! Runs perfectly outside of Witcher 3 and this specific audio stutter/breakup issue while Kinect is enabled.

      11:20 PM - 9 Jan 2016
      1 reply 0 retweets 0 likes
        1. Xbox Support‏Verified account @XboxSupport 9 Jan 2016
          Replying to @micahwhipple

          @micahwhipple Hmm, okay, if reinstalling the game doesn't help this issue, we recommend chat/phone: http://xbx.lv/CnctUs  ^JP

          0 replies 0 retweets 0 likes
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