With the announcement of Diablo II: Resurrected (awesome!!!), here's a Blizzard story of love, and loss. A thread.
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However, due to the way the database worked there was no changing names. So if you had a bad name, zap, that character was removed. All its items. Gone. So this obviously resulted in tickets as people would spend hundreds of hours on racist character names just to lose it all.
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So one day we get note of a disturbance in the lobby at work. Before WoW it was rare that someone would show up at the building, but it happened. This was pre-campus, pre-bullet proof glass, pre-security. But this was a bigger ordeal, and this person wasn't leaving.
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So we all sort of 1 by 1 head out that way pretending to go somewhere so we could try to figure out what was happening. Turns out this guy shows up with his wife, and newborn baby in his arms, to protest his character getting deleted.
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He's pleading, he's begging. No, sorry sir, we don't restore them here's our policy and also you can't be here. He's there for hours pacing outside. He had driven from Arizona or something to come talk to someone with his family.
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No, sir, sorry you'll have to leave. The cops are called. Eventually someone overhears him say "The character's name is Butter Ape! That's not bad!" and then "I just didn't put the E!" and Marty giggles a little. We all giggle a little. The cops arrive. Back to work.
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End of conversation
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