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Micah Solomon proslijedio/la je Tweet
Want to transform your
#CompanyCulture into one that puts#CustomerService and#ClientSuccess at the forefront of your business plan? Just ask@micahsolomon. Great insight from@Forbes.https://www.forbes.com/sites/micahsolomon/2020/01/14/want-to-transform-your-company--culture-to-be-customer-centric-heres-how-to-get-started/#28a7517b3556 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
The Answer is Yes! Now, What Was Your Question? https://buff.ly/2GRAHfn
@micahsolomon#CustomerServicepic.twitter.com/SD6Xj7qCcd
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Micah Solomon proslijedio/la je Tweet
CONGRATULATIONS to last month’s
#bestsellers! Here are January's Bestselling Business Books, 1-4. See the full list at → http://bit.ly/PLBCbusiness Featuring: #1@Benioff #2@micahsolomon #3@rishad #4@TomCRathpic.twitter.com/0LKpq0kaDP
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Look what HarperCollinsLeadership (
@hcleadership ) sent me to commemorate the release of my new book, "Ignore Your Customers (and They'll Go Away). Wow. Thanks, guys!pic.twitter.com/7tNgV3KIiq
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Micah Solomon proslijedio/la je Tweet
insightful article by
@micahsolomon on the importance and power of standards and systems in improving service quality and consistency...https://lnkd.in/eTWzFXmHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
We agree! And so does our Bestsellers list from January 2020!

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B2B Customer Support Is A Whole Different Beast. You Need The Right Tools To Pull It Off. New from
@micahsolomon in@Forbes, featuring@TeamSupport and their CEO, Robert C. Johnson https://www.forbes.com/sites/micahsolomon/2020/02/03/b2b-customer-support-is-a-whole-different-beast-make-sure-youre-using-the-right-tools-to-do-it-right/#1570821d7096 …pic.twitter.com/VqALQTfURS
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Professional Keynote Speaker Secrets I learned on the Circuit, So You Don't Have To. New from customer service speaker Micah Solomon in Forbes https://www.forbes.com/sites/micahsolomon/2020/02/03/are-you-a-top-rated-keynote-speaker-want-to-be-heres-how-to-get-the-feedback-you-need-plus-other-professional-secrets/#756e5fc05e76 …pic.twitter.com/7YdZFA2KG9
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Micah Solomon proslijedio/la je Tweet
Excellent read from
@micahsolomon Whether leading a private business or public enterprise Solomon offers powerful insights supported by authentic examples. Many takeaways to improve organizational culture, recruitment and service. Highly recommend.@DanielPink#createwowmomentspic.twitter.com/4jYshZFzGw
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Micah Solomon proslijedio/la je Tweet
Bring The Simple Magic of Recognition To the
#Retail#CustomerExperience and Retail#CustomerService via@micahsolomon https://micahsolomon.com/blog/bring-the-simple-magic-of-recognition-to-the-retail-customer-experience-and-retail-customer-service/ …#CXHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
Learn The Secret Of Exceptional
#CustomerService, By Consulting A TGI Friday's Waitress via@micahsolomon https://www.linkedin.com/pulse/learn-secret-exceptional-customer-service-consulting-tgi-solomon/ …#custservHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
#CustServ: The importance of setting service standards for your employees. Explained by @micahsolomon.#cx#customerexperiencehttp://buff.ly/38LG4ZlHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
New books out this week! Which one will you pick up for your flight?
#NewBookTuesday@HarperCollins@hcleadership@JohnCMaxwell@rishad@micahsolomonpic.twitter.com/ydnghAe655
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Micah Solomon proslijedio/la je Tweet
Delivering exceptional
#customerexperience can be challenging,@micahsolomon reviews the four essential steps companies should follow to transform their#CX: via@forbeshttp://pbynd.co/nw49bHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
A great article
@micahsolomon on how important employees are to#customerservice. As technology advances, due to customers demanding#personalisation and a seamless#CX journey, how can organisations ensure they don't leave their employees behind when transforming?https://twitter.com/billquiseng/status/1221825465628942338 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
Should Customer Service Employees Be Banned From Talking In Front Of Customers?
#custserv http://bit.ly/2TQT63T by@micahsolomonHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Well, I recommend mine--Ignore Your Customers (and they'll go away): The Simple Playbook for Delivering the Ultimate Customer Service Experience (but the others are epic as well).https://twitter.com/HudsonBooks/status/1222137748988948485 …
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From http://Inc.com - The World's #1 Customer Service Turnaround Expert, Micah Solomon, Shares 5 Ways to Deliver 5-star Customer Service, by
@bizzwriter (Peter Economy) http://bit.ly/IncCSTurnaround pic.twitter.com/PgZAdV3p4U
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Micah Solomon proslijedio/la je Tweet
Its LATTE at Starbucks and LEARN at the Marriott - what is your
#customerservice recovery sequence? A useful framework proposed here from@micahsolomon you can apply to any#businesshttps://buff.ly/37uidxmHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Micah Solomon proslijedio/la je Tweet
RT
@ASalesWarrior "Is everyone out there just winging it like we are, where we’re hoping that as long as we have great people, everything will be all right?”@micahsolomon#customerservice#customerexperience#employeeexperience VDShttp://ow.ly/bDzy50y5GRrHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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