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mendel's profile
rich lafferty, contributing factor
rich lafferty, contributing factor
rich lafferty, contributing factor
@mendel

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rich lafferty, contributing factor

@mendel

SRE@PagerDuty. Geek, Buddhist, husband, introvert, devop, social justice worrier, musician, vegetarian, urbanist. He/him. May all beings be free from suffering.

Toronto, Ontario
lafferty.ca
Joined March 2007

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    1. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      E is like "JUST MAKE ONE" I break it down into steps. - how to find a template - how to put that on your computer - how to save it as an image - how to "borrow" one from Google images E looks at me like I am speaking gibberish.

      3 replies 0 retweets 14 likes
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    2. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      Sam shows up with a sleek new laptop and complains that Word only works when she's online (she has no service at home). Actually she can't get her new laptop online at all. School wifi is bad enough I'm not sure if it's her or us. Tell her to go to library & call me tomorrow.

      1 reply 1 retweet 6 likes
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    3. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      We do step through Windows wifi troubleshooting steps and finally get to the error message, verbatim: "There may be problem" Thanks for nothing, Microsoft. At least we have a good laugh over it.

      1 reply 1 retweet 19 likes
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    4. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      Nancy also came with just a question. She recorded a series of lectures to MP3 and wants to know how to share them. I explained how they're probably too big to email and suggest Dropbox. This is her writing D R O P... on a bank deposit envelope.pic.twitter.com/F3Tf1CORX8

      older woman writing down steps on a bank deposit envelope
      2 replies 1 retweet 13 likes
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    5. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      Nancy has the same DSL provider as I do and I know her upstream bandwidth speed so I suggested she go to the library to do the uploading. #digitaldivide

      3 replies 3 retweets 29 likes
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    6. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      (rethreading!) Irene also needed to know what happened to the little envelope button where she could email a document since MS Word is all new for Windows 10. I said it's buried in a share menu now. We found it, I think.

      1 reply 1 retweet 3 likes
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    7. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      E helped Kristin manage multiple email accounts on her phone. She has one that hasn't worked since June "But now that it's basketball season, I need it to work" We deleted it and added it again but it's unclear if its working. School uses Google for Domains and I am ¯\_(ツ)_/¯pic.twitter.com/j07a2YJOt5

      boy helping woman with phone, in front of laptop.
      3 replies 0 retweets 4 likes
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    8. jessamyn‏Verified account @jessamyn 28 Nov 2017
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      Kristin is also the boss house manager at the local music hall where I am house managing the Johnny Cash Tribute on Saturday. "Hey can you bring that handout you made?" (with all the house manager tasks on it) "And maybe add something?" I said I'd be glad to. EOM #Vermont

      1 reply 0 retweets 6 likes
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    9. jessamyn‏Verified account @jessamyn 29 Nov 2017
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      Few drop-in time follow-ups today. Sam emailed to see if we could get her newish laptop on the wifi at her husband's art studio (you may remember Phil). Only "open" network there is xfinity and I had to explain how it wasn't really open.pic.twitter.com/cproqVTjNr

      woman looking at her laptop screen pointing to a wifi network.
      2 replies 0 retweets 3 likes
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    10. jessamyn‏Verified account @jessamyn 29 Nov 2017
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      We need to test it with a "known good" network so she's coming over tomorrow. My SSID is mossarium. She is bringing coconut cream pie #goodtrade

      2 replies 0 retweets 8 likes
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      rich lafferty, contributing factor‏ @mendel 29 Nov 2017
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      Replying to @jessamyn

      Of course it is mossarium

      3:14 PM - 29 Nov 2017 from Kensington-Chinatown, Toronto
      • 1 Like
      • jessamyn
      1 reply 0 retweets 1 like
        1. jessamyn‏Verified account @jessamyn 29 Nov 2017
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          Replying to @mendel

          One of the SSIDs Sam is looking at is I LOVE JESUS. I honestly don't know who that person is (they are approximately my neighbor) and now I would like to.

          0 replies 0 retweets 0 likes
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