Your internet monitoring service can be managed entirely via the web, but to change my service level, I need to let a sales guy phone me.
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@rjbs they can’t ask you what your budget is on the web! (what service?)
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@mendel mxtoolbox -
@rjbs truth is it’s just our billing system is antiquated. We have to edit your account manually on the back end after you’ve signed up. - 1 more reply
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