The reason I haven't implemented a ticketing system for student emails is half hassle, half some sense of maintaining a personal touch.
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Replying to @cliotropic
@cliotropic when I was the single sysadmin at a 14-person company I had ticketing! auto responses impersonal, ticketing itself is fine1 reply 0 retweets 0 likes
Replying to @cliotropic
@cliotropic mm and it probably needs to be your standard school email address too, that’s tricky
5:57 AM - 10 Jan 2014
from Toronto, Ontario
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