I will laugh if this was internally called the "Phoenix Project"https://www.msn.com/en-ca/lifestyle/travel/news/customers-fuming-as-air-canada-reservation-system-problems-persist/ar-AAK2qPQ …
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Replying to @julian_dunn
oh man, do you know about the canadian gov’t Phoenix Project
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Replying to @julian_dunn
It started before the book came out but was only a fiasco after the book was released but even still
5:51 AM - 17 Dec 2019
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