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i don't know what to tell you except that i've had the exact opposite experience. it's not about the illusion of being in the loop, it's about ~actually being transparent~. and people have to learn to communicate using nuance in every other job!
i keep it open, all the time, on one screen. If I need to know of someone in X department is aware of Thing That Just Happened, I can look, easily, without bothering someone with a DM or an email that they'll never bother to reply to.
