I used Stitch Fix for a year and felt like they had grown too much too fast to handle basic customer questions https://www.nytimes.com/2017/05/10/business/dealbook/as-department-stores-close-stitch-fix-expands-online.html?_r=0 …
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I heard praise for it last weekend...but I'm not sure.
in general, I really really liked the concept, and some of the pieces I got. But they kept ignoring style requests, and apologizing for it.
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A company that ignored me? I'd flip out...I can get that shopping in person. Altho the concept seems fabulous.
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hah, i put up with it because i really hate going into stores :)
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