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... informed by the decisions made by Amtrak, the security people, the boarding process, the signage.
Penn Station is terrible, and I'm convinced the way we use it (Amtrak's boarding, for instance) makes it even more terrible.
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Whoever nails that piece can share it on every travel weekend forever and reap the traffic.
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There's no rebuilding Penn Station but I am convinced there are decisions that could make the experience suck lesshttps://twitter.com/lediva/status/681948534820745217 …
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@mccanner I remember http://www.slate.com/articles/life/signs/2010/03/lost_in_penn_station.html … being an interesting readThanks. Twitter will use this to make your timeline better. UndoUndo
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