Good morning @NYCTSubway. For the second day in a row I checked your feed for residual problems on my line. You didn't mention any. So what's up.pic.twitter.com/IoKnogK4KM
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are you ... are you telling me that you're relying on social media users to alert the MTA to service delays instead of the other way around?
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Good morning Erin, there are a number of tools we use to identify delays and gaps in service, but we really appreciate when customers help us identify problems, so we can share with all our riders. Thanks ^WD
Thanks. Twitter will use this to make your timeline better. UndoUndo
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In other words the MTA has zero idea TF is going on and doesn’t care because they have zero competition and more importantly ZERO consequences. Good luck, Erin.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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