Good morning @NYCTSubway. For the second day in a row I checked your feed for residual problems on my line. You didn't mention any. So what's up.pic.twitter.com/IoKnogK4KM
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Hi there, Erin. We apologize for the longer than expected wait time. WE see that a train was unable to start its trip. Could you tell us at which station you are waiting so we can further assist? ^JW
My real question though is why don't you announce these delays?
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Unfortunately, those delays hadn't been brought to our attention. Since those delays are now affecting Church Av-bound service, we are posting those now. Apologies that you weren't notified of this. ^TS
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are you ... are you telling me that you're relying on social media users to alert the MTA to service delays instead of the other way around?
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