i'm sorry but i need WAY MORE than 300 words on this.https://twitter.com/tarangoNYT/status/1076211845831131136 …
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"The bakers rely on well-formed Kisses for holiday cookies, such as peanut butter blossoms, and they are concerned the treats will not look as good with the broken tops."https://www.pennlive.com/news/2018/12/hershey-co-responds-to-complaints-about-kisses-missing-tips.html …
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"PennLive bought a bag of Kisses Saturday from the Giant grocery store off Wertzville Road and every confection unwrapped had a broken top."https://www.pennlive.com/news/2018/12/hershey-investigating-after-cookie-bakers-complain-about-tip-less-kisses.html …
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As a corporation, you never ever ever want to be the subject of a headline that reads "Cookie bakers are furious"https://www.post-gazette.com/life/food/2018/12/14/hershey-kisses-tips-curly-missing-cookies-christmas-Pittsburgh/stories/201812140128 …
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BONUS ELF ON A SHELF CONTENT. "When she realized it was a common problem, she registered her displeasure by posting a picture of an Elf on a Shelf snipping off the tips of a row of kisses with manicure scissors."https://www.post-gazette.com/life/food/2018/12/14/hershey-kisses-tips-curly-missing-cookies-christmas-Pittsburgh/stories/201812140128 …
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Replying to @mccanner
Musing aloud, I wonder if this is a result of a new manufacturing machine that’s meant to be quicker/more efficient.
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Very likely! Their latest formulations are pretty crumbly.
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