"The bakers rely on well-formed Kisses for holiday cookies, such as peanut butter blossoms, and they are concerned the treats will not look as good with the broken tops."https://www.pennlive.com/news/2018/12/hershey-co-responds-to-complaints-about-kisses-missing-tips.html …
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"PennLive bought a bag of Kisses Saturday from the Giant grocery store off Wertzville Road and every confection unwrapped had a broken top."https://www.pennlive.com/news/2018/12/hershey-investigating-after-cookie-bakers-complain-about-tip-less-kisses.html …
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As a corporation, you never ever ever want to be the subject of a headline that reads "Cookie bakers are furious"https://www.post-gazette.com/life/food/2018/12/14/hershey-kisses-tips-curly-missing-cookies-christmas-Pittsburgh/stories/201812140128 …
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BONUS ELF ON A SHELF CONTENT. "When she realized it was a common problem, she registered her displeasure by posting a picture of an Elf on a Shelf snipping off the tips of a row of kisses with manicure scissors."https://www.post-gazette.com/life/food/2018/12/14/hershey-kisses-tips-curly-missing-cookies-christmas-Pittsburgh/stories/201812140128 …
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it's probably about the global supply chain
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It's going to turn out to be an incredible heist, like those hacker movies where the crooks shave less than one percent off of every transaction and it generates untold wealth because of so many transactions and somebody is rowing in an Olympic pool of molten chocolate now!
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Except it's Hershey stealing from Hershey to cut costs or reuse material. Ghost masks and the Scooby Gang will be involved in uncovering the weird going-ons at the old Hershey factory
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