Hey there! Just to confirm, are you adding a thumbnail on a video you're uploading? If so, learn more about it here: https://yt.be/help/STpv . Otherwise, please share more specifics so we can look into it.
Yet Thumbnails can be applied during and after upload. The question was, did he apply a thumbnail? If so they wanted specifics as there are now two ways to add one after upload... using classic or beta dashboard.
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You need to go back to Kindergarten and learn how to read. He is NOT uploading a thumbnail. He is searching up a specific term and the results aren’t showing thumbnails for that term, but shows thumbnails for different terms.
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