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Mehdi Boudoukhane
@mboudoukhane
founder 🚲
Joined March 2019

Mehdi Boudoukhane’s Tweets

Who still gets customer feedback via email? 🙋‍♂️ Who sometimes loses that feedback in their inbox? 🙋‍♂️ Who has a way to get that feedback into Cycle? 🙋‍♂️ Forward feedback to your Cycle Inbox We’ll automatically map the sender as a customer and assign the feedback to yourself
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Does that mean we’ll never ship analytical scoring capability? No, we’re actually on it and see scores as a helpful way to communicate the rationale behind product priorities. But we just don’t believe in prioritization based on these scores 😊
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They don’t hide behind fancy prioritization scores: they have deep empathy for customers, solid market knowledge, and strong opinions on where the product should go. Those are the teams we’re building Cycle for.
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So why capturing product feedback anyway? The best product teams we’ve worked with seem to use feedback not as a way to figure out what to build but rather as a way to develop product sense and build trust with customers.
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We just don’t think that counting feature requests is a good way to decide what to work on. There are two kinds of products in this world: those that try to please everyone and those that take a stance. We believe in products that take a stance.
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Capture product feedback from anywhere with our Chrome extension :-)
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Ever stumbled on great product feedback while browsing Twitter? Don’t let it slip away. Use our new Chrome extension to capture feedback from anywhere on the web. Here’s what you can do with it 👇
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Our integration just got a huge upgrade! My favorite use case: send NPS survey results into Cycle's inbox where they can be processed in no time. Customers are automatically mapped 🤓
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Get the most out of your feedback surveys by sending them straight to your Cycle workspace with our new Zapier integration ✨ 👉 Link survey respondents to Cycle customers 👉 Map data to custom feedback properties 👉 Assign feedback to a team member What Zap will you create?
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Help your sales team help you 🙌 👉 Setup content templates in our HubSpot integration Content templates help you pre-fill feedback docs with the structure and formatting you want. Your customer-facing teams will always know exactly how to structure feedback.
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Feedback isn't all the same. Some teams like to label it by properties such as feedback type, product squad, a major customer, you name it. Cycle lets you split your Inbox the way that fits your needs so you can process feedback in a full-focus mode🧘‍♀️ What’s your ideal split?
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I never liked the negative connotation of the "management" part of "product management". Shouldn't we drop it altogether and call ourselves producers instead of product managers? Design makers = designers Engineering makers = Engineers Product makers = Producers 🤷‍♀️
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Back then, the PayPal team opted to call the product role “producers” instead of “product managers.” To call them ‘product managers’ would have implied that their job was just to ‘manage things’ as opposed to ‘make things happen.’  Love it! 💙
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Coming in hot 🔥 Our brand new Insights panel allows you to process customer feedback seamlessly. See product initiatives and insights alongside feedback 🔁Easily navigate between both with backlinks 👉Hover a highlight...and see what happens 😉 Tell us how you like it🤗
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Super excited about this one! Create issues in bulk right from your PRDs 😍 Then be safe in the knowledge it’s all synchronized. No need to manually update statuses across tools 🙌
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We want to help you get sh*it done. Fast. ⚡ Highlight a bullet list to create multiple Linear issues at once without leaving your PRD’s context.
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Huge one! 😍 We've been flying through our own feedback inbox for the past few weeks – it's been fun! Cycle Inbox is now available for everyone, check it out 📥
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All of your feedback, all in one place! Meet your new Cycle Inbox 📥 📍 The home for all of your feedback from every integration 🔍 Filtered views for you and your team ⚡️ Keyboard shortcuts for supercharged workflows 🧵 Let’s have a look at what’s new… 👇
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We decided to offer unlimited free collaborators in all plans. It means that Cycle will be forever free for folks like designers, engineers, and customer-facing teams. It’s part of our mission to make product management more accessible.
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