After more than a century, @LLBean is scrapping its legendary "100 percent satisfaction guarantee" return policy. Now you have just 1 year (and you'd better bring a receipt).https://www.boston.com/news/business/2018/02/09/ll-bean-return-policy-change …
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Replying to @mattklewis @LLBean
Great company I will still do business with.
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I can't argue with the quality of their products. However, the generous guarantee was the primary reason I chose them versus their competitors.
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Replying to @mattklewis @LLBean
We stopped by their outlet in Freeport. There used to be a large rowboat in the store filled with monogrammed items that were returned/erroneous. If you riffle through it long enough, you’ll find the initials you need. Fun times.
#cheap1 reply 0 retweets 2 likes
Let me know if you run into an MKL on your travels.
6:55 AM - 9 Feb 2018
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