Great company I will still do business with.
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I can't argue with the quality of their products. However, the generous guarantee was the primary reason I chose them versus their competitors.
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We stopped by their outlet in Freeport. There used to be a large rowboat in the store filled with monogrammed items that were returned/erroneous. If you riffle through it long enough, you’ll find the initials you need. Fun times.
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Let me know if you run into an MKL on your travels.
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The real story are the losers who took advantage of LL Bean's policy for personal gain. Seriously trying to return shoes that were found in a dumpster.
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This actually seems to be somewhat of an American trend -- the growing acceptability of "mass cheating" (as described in an nyt article about the scourge of "emotional support" pets on planes), which doesn't augur well for us as a society, going forwardhttps://www.nytimes.com/2018/02/04/opinion/flying-pets-scam-peacock.html …
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There seems to be a certain subset of Humanity whose goal in life is to ruin everything for everyone elsepic.twitter.com/RYH8zITAMi
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I have 1 year to change my mind, replace my pilling sweater, or discover I'm terrible at fly fishing. Honestly, I'm ok with that.
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I worked in customer service at a Nordstrom one Christmas season. I was so disgusted with people returning stuff they wore and returning with no tag or receipt.
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amazing it lasted as long as it did.
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Because people are pigs, basically.
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@LLBean has the receipts. The purchase/shipping info is kept for many years.Thanks. Twitter will use this to make your timeline better. UndoUndo
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Good for them! Smart business decision!
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People always have to ruin a good thing.
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And they did rightly so. The 100% policy was just a mistake waiting to happen. Good for you
@LLBean . Great companyThanks. Twitter will use this to make your timeline better. UndoUndo
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Oh no!! Thank you for info!!
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