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3:37 PM · Jun 30, 2021Twitter Web App

OK. I am mad enough to burn some bridges. Because honestly, what's the point of a bridge that I am not allowed to cross. So here is a thread about Platform X. I will not be defining Platform X but it's the operator of a very successful console and does not have Games Pass!

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PX is our worst performing platform, worse than other well-known plumber or supersoldier related video game systems, and also worse than DRM-free sales platforms like Itch, etc. Last month we made more on Google Admob. Marketing, analytics, CPM, etc. tools are nonexistent.

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Average email responses are in months, not days or weeks. We have no visibility or communication with what is happening at PX. It took us more than eight months to get kits for PXs hardware, despite having numerous confirmed IPs on the title.

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We have a full time employee who spends more than half of his time digging through sales reports for PX, as they are sent in excel-driven invoices that require manual invoicing like it's 1928. There is internal chaos with messages coming from random teams at random times.

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We're a company with about 19 full time, 10 part time employees, and I'm honestly not sure life to date we've made more on this platform than they're asking us to pay out of pocket for featuring. We regularly have to 'go over' our AM directly to corporate to get anything done.

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It's impossible to plan launch support, vouchers for Kickstarter backers take months to generate, nobody will answer support emails. We get no store ops opportunities, PS5 featuring and placement is a giant mystery. Our AM regularly says he'll address them and just doesn't.

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