Matthew Knell   Verified account

@MatthewKnell

Social Customer Experience Lead . Board. Before: . Love: . Endless potential.

Tarrytown, NY
tagsmith.org
Joined October 2009
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  1. Pinned Tweet
    9 Nov 2016

    When the "anomaly" of a big data model impacts the lives of real, live people, it's time to stop relying on algorithms for answers.

    10 retweets 20 likes
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  2. 6 hours ago

    Exactly this. How are you going to build a product designed to replicate real world interactions and not consider.. Real world interactions

    was this......not part of the launch cycle before
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  3. 15 hours ago

    Can't wait for Mr. MoviePass to make his debut

    Hello! And welcome to Movie...Pass?
    1 retweet 1 like
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  4. 15 hours ago

    What do you do when you're stuck on the runway at LGA? Take pictures of planes and the skyline, of course.

    3 likes
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  5. Apr 4

    1 like
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  6. Apr 4

    I'm really enjoying the Facebook only Mets game on the radio

    2 likes
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  7. Retweeted
    Apr 3

    YouTube Won’t Let Employees Talk About Shooting at HQ

    4 retweets 2 likes
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  8. Retweeted
    Apr 3

    Google just put up a crisis map for Google's offices. Terrible.

    7 retweets 9 likes
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  9. Retweeted
    Apr 3

    News alerts are only a few minutes behind and far, far less likely to misinform

    used to think the up to the second updates were helpful during breaking news but now i honestly can't think of a worse/less helpful place to be in the immediate hour after a shooting than twitter.
    Show this thread
    1 reply 2 retweets 15 likes
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  10. Retweeted
    Apr 3

    It appears that , who works for , has been hacked. , please shut it down. NOW.

    1 reply 6 retweets 11 likes
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  11. Retweeted
    Apr 3

    UPDATE: City manager says there is no longer a threat to the area of YouTube HQ in San Bruno, CA after a reported shooting.

    5 replies 133 retweets 87 likes
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  12. Retweeted
    Apr 3

    Just like at students at school, employees should feel and be safe at work.

    2 retweets 6 likes
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  13. Retweeted
    Apr 3

    Police have blocked the 280 freeway near YouTube HQ where active shooter has been reported

    3 replies 64 retweets 49 likes
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  14. Apr 3

    Oh dear God

    1:08
    A YouTube employee was video-conferencing with someone in the building and heard people screaming; The person who was on the video conference became very alarmed and said, “I have to get out of here”
    Show this thread
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  15. Apr 3

    How come super innovative digital projects that are supposed to change the world rarely seem to go beyond version 2.0?

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  16. Retweeted
    Apr 2

    Ya life can change in a year

    40 replies 10,808 retweets 35,977 likes
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  17. Apr 2

    Interesting

    Apple will reportedly replace Intel chips in Macs with its own in 2020
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  18. Apr 2

    Interesting

    Today's Mets game will be postponed until July 9, which will be a single-admission double header. People with tickets for today can't use them for that, but they can exchange them for a ticket of comparable price (excluding the Subway Series June 8-10).
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  19. Retweeted
    Apr 2

    Process of removing snow at the Stadium has begun. If you look closely you can see sprinklers on in outfield

    9 replies 58 retweets 110 likes
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  20. Apr 2

    Been a long time since a Snow out for New York (AL).

    Today’s game has been postponed due to weather. Further details to come.
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  21. Apr 2

    April. Right.

    This Tweet is unavailable.
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