Difficulties of scale: 1B users + one 10 min support issue per 3 years => 19 person-years of support/day: http://goo.gl/hXvpc
9:57 AM - 23 Aug 2011
7 replies
31 retweets
9 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.